Cancellation policy

Subscription and Cancellation Policy
Last updated: October 2026

How subscriptions work. You choose a plan at checkout. You’re charged at checkout and again on each renewal date, at the price shown at checkout, and your order ships on the schedule you selected.

No commitment. There’s no minimum number of orders and no cancellation fee. You can pause, skip, or cancel anytime.

How to cancel. Use your account page, or email abran@clarogreens.com. To avoid the next charge, cancel at least 48 hours before your renewal date. If you were charged after cancelling in error, email us and we’ll refund that order.

Introductory discount. Any first-order discount applies to the first order only. Later orders renew at the regular subscription price.

Refunds. The 60-day money-back guarantee applies to your first order. For renewal orders, email us within 14 days of the charge and we’ll make it right.

Price changes. We’ll email you at least 30 days before any change to your subscription price.

Failed payments. If a renewal payment fails, we’ll notify you and try again. If it still fails, your subscription is paused until you update your payment method.

Contact. abran@clarogreens.com, Claro Greens, 700 Magnolia Ct, Oswego, IL 60543