Refund policy
Refund and Return Policy
Last updated: June 2026
🛡️ 30-Day Money Back Guarantee — No return shipping required. No restocking fees. No questions asked.
30-Day Money Back Guarantee
We stand behind Claro Greens completely. If you are not satisfied for any reason, contact us within 30 days of receiving your order and we will issue a full refund. No return shipping required. No restocking fees. No questions asked. To request a refund email clarogreens@gmail.com with your order number. Refunds are processed within 3-5 business days back to your original payment method.
Subscription Refunds
If you are on a monthly subscription and wish to request a refund for your most recent charge, contact us within 30 days of that billing date. We will issue a full refund for that charge and cancel your subscription immediately at no cost.
Damaged or Defective Orders
If your order arrives damaged or defective email abran@clarogreens.com with a photo within 7 days of receiving your order. We will send a replacement at no charge or issue a full refund — your choice.
How to Cancel Your Subscription
Log into your account at clarogreens.com/account and manage your subscription directly from your dashboard. You may cancel anytime with no fees and no phone calls required. Cancellations take effect before your next billing cycle.
Contact Us
Email: abran@clarogreens.com
Response time: Within 24 hours
Business address: 700 Magnolia Ct, Oswego, IL 60543