Refund policy

Return and Refund Policy
Last updated: October 2026

60-Day Money-Back Guarantee. Try Claro Greens for 60 days. If it isn’t for you, email abran@clarogreens.com within 60 days of your order date and we’ll refund the amount you paid. You don’t need to send the product back, and you don’t need to explain why.

Returns. Because our products are consumable supplements, we don’t take returned products by mail. You keep the product, and we refund you.

How to request a refund

1. Email abran@clarogreens.com with your name and order number.
2. We reply within one business day.
3. Your refund goes to your original payment method. It usually appears within 5 to 10 business days, depending on your bank.

Subscriptions. If you’re on a subscription, we cancel it when we refund you, so you won’t be charged again. The 60-day guarantee applies to your first order. If you were charged for a renewal you didn’t want, email us within 14 days of the charge and we’ll refund it.

Damaged, defective, or incorrect orders. If your order arrives damaged, defective, or not what you ordered, email us photos of the product and packaging. We’ll send a replacement or refund you, whichever you prefer. This applies to any order, including renewals, within 60 days of delivery.

Orders that haven’t shipped. Email us right away and we’ll cancel and refund the full amount.

Lost orders. If your order hasn’t arrived 14 days after it shipped, email us and we’ll send a replacement or refund you.

Discounts and promotions. If you used a discount code, your refund is the amount you actually paid.

Before you dispute a charge. Please email us first. We respond quickly, and a refund from us is usually faster than a bank dispute.

Contact. abran@clarogreens.com
Claro Greens, 700 Magnolia Ct, Oswego, IL 60543